20 June 2020

David Plumpton and Friends


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David Plunpton was due to visit the stage door on 17 May 2020 but that was the day that Zoom broke down.  Many people would not have bothered to return but David agreed to do so on the 7 June, That was typical of the man.  One of the kindest and most generous persons that I have ever met as well as one of the most talented.   Zoom behaved itself on 7 June.  We had a great discussion with plenty of contributions from the audience.

My first question to David was how he came to take up the piano.  He replied that his mother had been a pianist and that his sister was also musical.  They were his first piano teachers.  His mother taught him until she fell ill with multiple sclerosis.   Then his sister taught him.  She worked as a primary school teacher in London and gave him lessons on her visits home.  He remembers trying the different keys after each lesson.  He found he had an affinity for the instrument.  The more he practised the better he became.  His passion for music snowballed from there.

I asked David whether he had attended a conservatoire.  He said that he did but this was where things became pearshaped.  He was admitted to Leeds College of Music but left almost immediately after his course began to take up a job touring with a musical.  I pointed out that Bill Gates had done very much the same thing and it did not seem to have done him any harm.

It must have been about that time that David began his career as an accompanist.  When he was 18 he had a friend called Trevor who was a classical pianist.  Trevor used to play in a cocktail bar in an hotel in Darlington.  Knowing that David had just finished his "A" levels and was looking for work Trevor invited David to cover one of his classes at a local dance school.  David was reluctant at first but accepted the invitation. He found that he enjoyed the work. He got on well with the teacher and she liked him,  Trevor never came back so David was given his job.  He stayed at that school for about three years.

The dance teacher in Darlington introduced David to Suzanne Whitworth of Northern Ballet Theatre as Northern Ballet was then known.  Christopher Gable was then Artistic Director and  Suzanne Whitworth worked in Learning and Access.  She was teaching a BTech course in Newcastle and she arranged for David to play for her class.  David made a number of connections at that time one of whom arranged for him to play at the Northern School of Contemporary Dance.  Afterwards, Suzanne Whitworth introduced David to the company.  He played for the company's classes and rehearsals as well as for their outreach activities.

David said that a number of people had asked him why he had never worked for Northern Ballet full-time.  He had received two offers to work for the company over the years.

"Because they could never afford you?" I suggested.

David denied that was the reason.  He relished variety and different experiences which would not be possible if he played only for one company.

At this point, David spoke about his family life. He was a Yorkshireman by birth and upbringing. He had always lived in the family home in a small village between Darlington and Northallerton.  He lost his mother when he was in his twenties and he stayed at home to look after his father.  His father had died quite recently and for the last years of his life, his father required a lot of care.  David had been close to both of his parents and was devastated after each of them died.  It is only now that he is recovering from his father's death.

David added that his attachment to home was another reason why he was reluctant to take a Jon in Leeds.  He had made several tours but these were always for finite periods.

He had often played in the orchestra pit in pantomimes and musicals.  He particularly liked musical theatre which is why so many of his CDs incorporate tunes from musicals.  However,  he also liked classical composers, particularly  Mendelssohn. Also, Tchaikovsky, he added. 

"And Khatchucharian?" I said remembering the music he had played in the classes that I had attended.
 
"But show tunes" work well for class, David explained.

I asked David whether he had played for Gable. 

Two or three times when he conducted class", David replied. 

Some of the rehearsals included "A Simple Man" which is not only one of my favourites, but also one of David's too.   "Carl Davis's music is wonderful" David added.  I suggested that "A Simple Man" was the company's best work ever.  David agreed but then added that he also admired David Nixon's "Wuthering Heights"   Another of Nixon's works that we both admired was "Madam Butterfly".  I opined that it was Nixon's best ballet  Also  "Midsummer Night's Dream"  I suggested. 

"An interesting mix of music" replied David, "Mendelssohn with Prokofiev. "

"Northern Ballet is a great company," said David, "I have many friends there."

"And they hold you in great affection", I replied, "as do audiences/"

Earlier in the conversation about Suzanne Whitworth, he mentioned the name of Annemarie Donoghue. I told him that she had been my main teacher. He observed that she was lovely as was Jane Tucker one of my other favourite teachers, whom he described as "a lovely friend,"

Suzanne Whitworth introduced David to Marion Tait at the Birmingham Royal Ballet who in turn introduced him to others at the Birmingham Royal Ballet and the Royal Ballet.  He had played for both companies.  One of Marion Tait's introductions was to David Bintley.  Our guest had played for several of David Bintley's classes. 

An engagement of which David Plumpton is particularly proud is his work for the Yorkshire Ballet Seminars.  He was proud that it was in Yorkshire but also proud of some of the students for whom he had played including Xander and Demelza Parish. He had met some great teachers at those seminars including Kevin Hagan of the Hamburg Ballet from whom he had learned a lot.

I asked him about his sound recordings which seem to be used by every teacher who had ever taught me. He said that he had not set out to make CDs but he relented to requests from teachers.  He had been reluctant because there were already great recordings by American pianists and he wondered what he could possibly add to their work.  The recordings proved to be very successful and their unexpected popularity makes him feel very humble. His audience expects a lot from him and he has always to think of something new. Each recording has to be better than the last   He is something of a perfectionist,  He spends ages choosing tunes and recording them. He practises each tune up to 30 times.  It is all very hard work.  His biggest market is the USA followed by Japan, South Korea, the UK and Australia,  His recordings are on sale in all the world's opera houses including the Salle Garnier in Paris, a city that he loves.

The first question from the floor came from Sarah Lambert who noted that it was one thing to be a good pianist but quite another to be a good accompanist.  David seemed to know exactly what was in the teacher's mind as if by telepathy. Sarah asked how that was achieved.  David replied that it came through practice.

Yvonne Charlton, a teacher from the Dolstra Dance Centre in the Netherlands who had worked with David last September spoke of the rapport that she had developed with him in just one class.  Hr was able to anticipate hee instructions before she had delivered them.  The experience had been great. David congratulated Yvonne and Yvonne David,  I suggested to Yvonne that she should invite David to IJsselstein. She readily agreed. 

Yvonne told us that the lockdown regulations in the Netherlands permitted her to teach children in the school playground but they had to wear trainers which were quite unsuitable for classical ballet.  The studio hoped to open in July but social distancing restricted how many students could take class, where they could stand,  where they would enter snd where they would leave,  Yvonne mentioned that National Ballet had been allowed to return to its studio. However,  the Dutch government had cut off funding to the Scapino Ballet and another company in the Hague and there was a lot of concern for the National Ballet.

Janet McNulty asked David how he obtained permission to play his works.  She had heard that some composers like Andrew Lloyd Webber simply refused permission. David explained that he could usually obtain permission from the collecting society but he had to approach Andrew Lloyd Wenner's separately.   He was glad to say that his request for a licence had been granted.

Helen Brewer of Harpenden reminded David that she had met him at the Yorkshire Ballet Seminars and had bought all his CDs.  David said that he remembered the meeting.  Helen said that she employed 5 pianists in her school but kept the CDs in reserve.   She agreed with David about the importance of live music.  The pandemic had put a lot of strain on ballet school proprietors.  Her son had been a great help[ in recording bits of the syllabus and preparing the studio for social distancing.  David acknowledged the difficulties.  He was happy that Helen and her students were safe and well and that their school was still in business.

Sarah Stewart asked David whether he had any advice for an adult on learning an instrument.  He replied that they would need inner passion, practice, patience and perseverance.  It might take a long time but their efforts would eventually be rewarded.

Christine Longster expressed her appreciation and how much she longed to return to the studio.  She reminded David that he played the piano when she took her first class after 30 years.

Bo Zhang asked David whether he was a movie fan.  He replied that he was but not so much for action films. Part of his enjoyment came from the theme tune.  Examples included "Out of Africa", "Dances with Wolves" and "Harry Potter".  In answer to a written question from Sarah Lambert, he said that he composed his own music. 

David's chosen charity is the Yorkshire Ballet Seminars.   You can donate here using PayPal.  I have started the ball rolling.   I urge everyone who appreciates David and his music to did deep.

3 June 2020

Sarah Kundi at the Stage Door





















It was a particular pleasure to welcome Sarah Kundi last Sunday as I have been following her for as long as I have been blogging on ballet.  I admire her line as a dancer but also her ability to tell a story.  She is an actor as much as she is a dancer and excels at both.  Although Sarah comes from London she launched her career in Leeds. As a result, she has many friends in this region several of whom joined our Zoom meeting.

My first question to her was how she found living with us north country folk.  Quite a  lot so it seems though she spent a lot of time on tour.  She already had a connection with Northern Ballet in that she trained at Central School of Ballet which had been founded b its director Christopher Gable. She joined Northern Ballet a few years after David Nixon had become artistic director. He was building up a portfolio of narrative ballets that suited her.  It was not a foregone conclusion that she would come to Leeds. She also auditioned for Birmingham Royal Ballet. One of her favourite works is Scottish Dances by David Bintley. Happily, she chose us though our audience included three ballet goers from Birmingham who could not have shared our delight.

Though Sarah had enjoyed her time with us she wanted new challenges which she found with Ballet Black. That had been a very successful move for she was nominated for the National Dance Awards and features as "Dancer of the Month" in the Dancing Times.  I was taking her through some of the roles she had danced when Gita Mistry unmuted herself exclaiming ."War Letters". That work by Christopher Marney had also been one of my favourites. Gita and I saw it for the first time at the Bernie Grant Centre in Tottenham. It was then and there that we met her mother and father.

Sarah's parents told us quite a lot about her early life and career on that occasion.  They mentioned that their other daughter had a talent for dancing but she did seek a career on stage.  However, Sarah did.   She trained with some excellent teachers,. "Carole Gable?" I suggested. "Yes," she agreed but then listed several more.  While she was at Central that she met Paul Chantry who partnered her in pas de deux classes.  Paul went on to found Chantry Dance and Chantry School of Contemporary and Balletic Arts of which Sarah is a patron.

Sarah told is that she has always had an interest in education. She did some teaching for a few months after she left Ballet Black.  I told her about my shock when the company visited Leeds and we found that she was no longer with them.  Gita found that Sarah had joined MurleyDance. The very next day I wrote Something to brighten up your Friday - MurleyDance is coming to the North 8 Nov 2013 in Terpsichore.  That company did indeed visit Leeds at the end of November ad I met a whole new set of talented young artists including David Murley.

Sarah moved again in 2014 and this time we thought we had lost her for good.  She had been taken on by English National Ballet for their Romeo and Juliet in the round at the Albert Hall. We feared that this would be the last time we would ever see her as she had a job offer in Spain. Fortunately, she was offered a full-time contract by ENB which saved her for the nation.

She has been with ENB for nearly 6 years in which she has been cast in some really meaty roles. These include Madge in La Sylphide, Myrtha in Akram Khan's Giselle and my favourites Lady Capulet in Romeo and Juliet   (see Manchester's Favourite Ballet Company 29 Nov 2015 Terpsichore) and Hortensia in Christopher Wheeldon's Cinderella in the Albert Hall where she literally stole then show.

Questions from the audience included "How she found working with Akram Khan".  Sarah was full of praise, particularly at the speed at which she worked.  Sarah Lambert asked Sarah Kundi about her music.  The answer is that she enjoys the piano and is getting on very well.  I asked her about her remaining ambitions.  She would love the opportunity to dance to Juliet and I think she would dance it well.  In the longer term, she is interested in teaching and she has already taught at a high level.  Gita asked Sarah for some advice on planking.  Sarah gave Gita a target time to hold the position and suggested that she should add an extra 5 second to her time every so often.  Gita shared one of her recipes with Sarah which I shall post to the Powerhouse Ballet website.

I explained that although we don't charge for the Zoom meeting we do invite participants to contribute to a dance charity.   Sarah's is her company and I invite all Sarah's many friends to dig deep to support that cause.

This week we welcome the internationally acclaimed accompanist, David Plumpton who was supposed to visit us on 17 May 2020. We now have a backup plan if Zoom plays up again. We look forward to seeing you at the Stage Door on 7 June at 15:00.

1 June 2020

David Plumpton is Back


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Fiona Noonan led me back to the barre after a gap of nearly 50 years and I shall always be grateful to her for that.  But if she had not been playing one of David Plumpton's recordings that evening that first class back might well have been my last.  That class had not been easy for all sorts of reasons, but one thing that drew me back was David's music.  It drew me back a second time.   And then again. And again.  Until I began to perform some of the exercises more or less as they are supposed to be performed and I began to enjoy class for its own sake.

I doubt if I am the only person in the world with a story like.   If I am right David has probably launched more than a few principals on their careers as well as inspiring thousands of ordinary students such as me.   Although I had admired David's music for a long time I never thought that I would ever have the opportunity of meeting him.  However, that opportunity came through Terence Etheridge who had invited him to play for his audition for the cast of Aria.   That class was one of the most thrilling ever.

Last year David played for our anniversary class with Jane Tucker   The most delicious moment in that class was when Jane exclaimed just before the ronds de jambe: "Oh David, I missed you so much!" and we all burst into applause.   As I wrote in Our Anniversary Company Class  26 May 2019 Powerhouse Ballet, "from then on, the rest of the afternoon was magic." And there was even more magic the next month when David played for us in Studio 2 of The Dancehouse on the Hottest Day of the Year.

David is an extraordinarily kind man as well as an extraordinarily gifted artist.  Next Sunday is your opportunity to meet him over Zoom.  You can book your place by clicking here,

31 May 2020

Shannon Lilly at the Stage Door

Shannon Lilly and Mark Pace in the Ballet du Rhin's production of The Nutcracker

Shannon Lilly has enjoyed a remarkable career.  She was a principal ballerina in the San Francisco Ballet, America's oldest and arguably most prestigious ballet company.  She then joined Christopher Gable's Northern Ballet Theatre and later Bertrand D'At's Ballet du Rhin in Alsace. She then began a second career as a freelance teacher and choreographer creating among other things a critically acclaimed production of The Nutcracker for Manchester City Ballet, the performing company of the Northern Ballet School. Some years later she and Peter Parker burst onto the nation's TV screens in Britain's Got Talent where they reached the final.  She is now with Chantry Dance in Grantham.

Borm in Alexandria, Virginia where the US Patent and Trademark Office is located, Shannon grew up in Nevada. Several members of her family had been on the stage, so she was drawn to the arts naturally   I asked her what drew her to ballet in particular.  I had expected her to mention a Christmas performance of The Nutcracker or some other ballet.  She replied that it had been the film, The Turning Point which has inspired her to make a career in ballet.  That surprised me as the film does not glamourize ballet in the least. Nevertheless, it spurred here to train at the Contra Costa Ballet School in Walnut Creek near San Francisco.

She had attended performances of the San Francisco Ballet while she was growing up because an aunt who lived near San Francisco had been one of the company's subscribers.  I should mention at this point that American companies obtain much of their revenue from subscriptions or season tickets for a block of shows which are marketed before the start of each season.  Whenever Shannon visited her aunt she was treated to a performance at the War Memorial Opera House.   Shannon auditioned for the company and was taken on as an apprentice. She was laid off for a while but continued to attend class. A member of the company was indisposed one day and Shannon was asked to dance her role.  This time she was noticed by the new director, Helgi Tomasson who cast her in many of his productions, including The Sleeping Beauty in which she danced the bluebird solo and Princess Aurora.

Shannon progressed quickly through the company and became a principal at the age of 23. She danced leading roles in many of Tomasson's ballets as well as works by Balanchine, Morris, Robbins Tetley and many other choreographers.  I asked her whether there was a particular work where everything clicked.   She replied "Who Cares" and showed me a photo of her dancing in that production.  I replied that I had seen two wonderful performances of that work by the Dutch National Ballet at their gala in Amsterdam in September and also in the Hague.

One of the choreographers with whom she had worked in San Francisco was David Bintley.  She had enjoyed working with him.  She was attracted to England and joined Northern Ballet Theatre just at the time it was building a very strong following among critics and audiences.  She danced lead roles in all the company's productions including Odette-Odile in Michael Pink's Swan Lake and Kitri in his Amazing Adventures of Don Quixote.

Shannon spent the last years of her first stage career with the Ballet du Rhin in Mulhouse.  Like Northern Ballet it was based a long way from its national capital.  Just as the Leeds company had a towering genius in Christopher Gable the Mulhouse company had a similar figure in Bertrand D'At.  She appeared in all D'At's works including most memorably his Swan Lake.   Shannon also danced the title role in  Maina Gielgud's Giselle as well as works by Forsythe, Jiri Kylian and Hans van Manen.

After leaving the Ballet du Rhin she began to inspire coming generations of dancers as a teacher.  One of her pupils was Conor Walmsley whom I first met at the Dutch National Ballet's Junior Company's fifth-anniversary performance in Amsterdam in April 2018.  When Conor heard that I was to interview Shannon, he told me that she had taught him in Hull and York.  "I loved her classes," said Conor, "and I loved her."  It is easy to see why.  Shannon will give Powerhouse Ballet an online class on 11 July. We look forward to it very much.

Earlier I mentioned Shannon's "first" stage career.  I used that adjective advisedly because she has had another first on television when she and Peter Parker were invited to take part in Sky TV's Got to Dance and ITV's Britain's Got Talent.   As I have never had time or much incentive to update my telly when the analogue system was switched off I missed those programmes when they were first broadcast but I have recently seen them on YouTube,  The reaction of the audience and judges was extraordinary,  Shannon and Peter seem to have introduced ballet to a massive new audience.

I asked Shannon how the lockdown was affecting her.  A major disappointment has been the postponement of Chantry Dance's autumn tour until next year.  But she is keeping very busy with online classes and other activities,

Her chosen charity is Cancer Research UK, She lost her father to the disease as I did mine.   We both ask you to support that cause generously.

Our next guest at the Stage Door will be Sarah Kundi of English National Ballet.  This is a very special weekend for us as it marks the second anniversary of Powerhouse Ballet.  We have therefore invited a very special guest and we hope our members will share our celebrations.

29 May 2020

A Really Special Guest for a Really Special Celebration














This is the second anniversary of the formation of Powerhouse Ballet and we have invited a very special guest to help us celebrate. Sarah Kundi will be our guest at the "Stage Door" at 3pm this Sunday.

Sarah began her career with Northern Ballet in Leeds where she has many fans.  They continued to follow her when she joined Ballet Black.  They packed the Stanley and Audrey Burton Theatre whenever Ballet Black performed in Leeds.  It was while she was with Ballet Black that she first came to the London critics' notice. She was nominated for the National Dance Awards and featured as the "Dancer of the Month" in the Dancing Times. She did some of her best work with Ballet Black including Depouillage which is one of my favourite clips on YouTube. After a short spell with MurleyDance which brought her back to Leeds, Sarah joined the English National Ballet in 2014.  She has been cast in some important roles such as Madge in La Sylphide,  Myrtha in Akram Khan's Giselle and my particular favourite Hortensia in Wheeldon's Cinderella in the round at the Albert Hall.

Sarah's chosen charity as the English National Ballet and we ask you to dig deep as the company has a special link with our region.  It gave its first performance at the Opera House in Manchester.  Dame Beryl Grey herself told me about the company's affection for Manchester when I met her over drinks at the London Ballet Circle's anniversary reception in 2016.

If you want to speak to Sarah you need to register here before 3pm on Sunday.

As we have had problems with Zoom in the past we have a backup plan if Zoom plays up again.   Google Meet is a similar platform which can be set up very quickly.   If we have not let you by 3 pm check this website and your email for joining instructions.

Have a great weekend.   See you all on Sunday,

21 May 2020

Poppy, Rose and Lilly - Our Next Guest at the Stage Door



Balanchine analogized different styles of dance with gems. I prefer flowers.  Shannon Lilly who is our guest at the Stage Door this Sunday started her career in California,  Its state flower inspired Pavlova's Californian Poppy. one of her loveliest ballets.  She has however spent much of her life here which qualifies her to be an English rose. She spent the finale of her first career as a performer in France, aux fleurs de lys or lilies. And she is, of course, a Lilly.
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The oldest and one of the most prestigious companies in the USA is the San Francisco Ballet,  Shannon entered that company in 1986 after learning her art at Contra Costa Ballet.  A question that I shall put to Shannon is whether she would agree that California has its own style that is as distinct from that of American Ballet Theatre and New York City as English ballet is from French or Danish from Russian. The West Coast companies have their own schools and as they showed on last year's visit to London a very exciting repertoire (see San Francisco Ballet in London 2 June 2019 Terpsichore).

Shannon did very well in San Francisco progressing to principal by the age of 23. She danced Princess Aurora and Bluebird in Helgi Tomasson's production of The Sleeping Beauty, the ballerina in Jerome Robbins's Concert. and many other leading roles that had been created by some of the world's leading choreographers.

In 1994 she came to England.  Christopher Gable was artistic director of Northern Ballet Theatre as Northern Ballet was then called.  The company had grown to a point when it could stage full-length classical ballets such as Swan Lake, Cinderella, The Wonderful World of Don Quixote and Romeo and Juliet. Shannon joined the company and danced in all of the lead roles in those ballets. 

The last part of her first stage career was spent in Mulhouse with the Ballet du Rhin. There she danced Odette-Odile in Bertrand d'At's Swan Lake as well as works by Forsythe, Tetley, Gielgud. van Manen and many other choreographers.

I saw first stage career for Shannon emerged on the TV programme "Britain's Got Talent",  Largely because I have never got round to replacing my TV or configuring a digital signal adapter when the analogue signal was switched off I missed her performances when they were first broadcast but I have seen them on YouTube and they are impressive.  Classical ballet cannot be an easy sell on prime time telly but she and her partner seem to have appeared week after week to thunderous applause.

Shannon has built up yet another successful career as a teacher and choreographer.  One work that I particularly admired was her production of The Nutcracker for Manchester City Ballet, the performance company of the Northern Ballet School.   She was due to tour the UK this Autumn in Chantry Dance's production of The Little Mermaid but that has had to be postponed for a year owing to the pandemic.

If you want to talk to this remarkable artist you can register here if you would like to speak to her over Zoom.   If Zoom lets us down as it did last Sunday I shall transfer the meeting to Google Meet.  If you have a Gmail account you will already have this application, I shall ask Shannon a few questions to start the ball rolling and then invite questions from the audience.   We are not charging for this service but we will invite members of the audience to contribute to a ballet or dance education charity or good cause of Shannon's choice.

Next Sunday, that is to say, 31 May at 15:00, we shall meet Sarah Kundi of English National Ballet who is one of my very favourite artists. Sarah's charity is her company which has just celebrated its 75th anniversary.  It gave its first performance at the Opera House in Manchester in 1950 so has a very special link with the North.  A connection that Dame Beryl Grey told me the company values very highly.  I, therefore, invite all attendees to dig deep for that cause,

David Plumpton will be back on 7 June 2020 and this time you will hear him one way or another.   On 14 June we shall say "Gooday" to Lachlan Monaghan of Birmingham Royal Ballet who will join us from Australia. He is a wonderful dancer but he is also an excellent photographer and I hope he will want to discuss both art forms.

Next Saturday Jane Tucker will give us our second-anniversary class (albeit online) on 30 May at 11:00.  She and David will also lead us back triumphantly back into the Dancehouse the first Saturday after it reopens,  Sophie Richardson has kindly agreed to give us an online class on 13 June at 11:00.

Looking slightly further ahead Shannon has already agreed in principle to give us an online master class on a day to be fixed and a conventional class in a studio as soon as we are allowed back into one.

So there is a lot to look forward to despite the lockdown.  Our art form has survived Russian and Spanish flu, the Russian Revolution, Stalin's purges and two world wars.  This multicoloured microscopic Scotch egg of a bug won't win,

See you on Sunday folks.

17 May 2020

Apologies for the Cancellation of the Zoom Meeting with David Plumpton














My sincere apologies to David Plumpton and everybody who registered to meet him over Zoom.

I do not yet know the reason for the glitch but I can tell you what I saw. 

I held a rehearsal with David shortly before the meeting.  I noticed that David was in the waiting room and clicked the "Admit" button.  The word "joining" appeared in the dialogue box but he did not appear.   I clicked the "Admit" button again but nothing happened.   A few minutes later David sent me a picture of his screen that indicated that he was waiting for me to let him in.

As David had only recently installed Zoom and was using a phone whereas I had a powerful PC that I bought for work I suggested that we should start again,   I exited the screen and re-entered using the IP and password rather than the "Start Meeting" button.   This time I was able to admit David.   We chatted for a while and we agreed to meet at 14:45.

I re-entered the chatroom just before the meeting and waited for someone to arrive. Nicola came first.  I clicked the "Admit" button and the dialogue box indicated that she was "joining".  Shortly afterwards several other people appeared and I clicked "Admit all".  Against each word appeared the word "joining".   However, nobody came.

I tried to exit the meeting and re-entered only to find two icons of myself.   I found 22 participants in the waiting room.   Again I pressed the "Admit all" button and again received the "Joining" message but nothing happened.

At about that time I was getting phone calls on my mobile and landline and messages and emails which I tried to answer as quickly as possible.   David promised to wait for a few minutes.  I searched the "Support" database but could find no relevant article.   Zoom does not offer customer support in real-time.

I bought the Zoom package primarily for work and have used it satisfactorily throughout the lockdown.  I have held client meetings, meetings with colleagues, delivered two lectures, hosted three online classes and two "Stage Door" meetings without incident.

I do not claim any special expertise in computing but I was taught to code in Basic and COBOL as part of my research at UCLA and my first job at the Economist Intelligence Unit many years ago.  I have been a member of the British Computer Society for nearly 40 years and part of my job as a patent lawyer is to cross-examine software engineers My guess is that this problem is caused by a recent software upgrade to address security. Since one of the complaints against Zoom has been unauthorized entry, the "Admit" function is exactly the sort of thing that a maintenance programmer would look at.

I have just received a message from Maria Chugai who says that others have had problems with Zoom all day.   Bo said she had to wait for 30 minutes to get into a class.  Wendy reported problems with Jane's class yesterday.   All that would be consistent with a bug in the "Admit" function caused by the software upgrade.

I shall try to find out what happened over the next couple of days.   If it is a software maintenance bug then it should be fixed soon.  If not then I shall replace the package.   The courts use Skype for Business in this country.   Hangouts has worked well for meetings in the past and Google has recently added a webinar function to Hangouts.  Nicola has suggested  Cisco. The WIPO and EU use "GoToWebinar".I will spend the rest of the day looking into all those possibilities.

In order not to waste any more of your valuable time I shall not run any more classes or hold any more events until I am satisfied this will not happen again with Zoom or we have a robust alternative webinar product.

Once again, my abject and sincere apologies.

Post Script




Post-post Script

Zoom seems to have fixed the problem.  I set up a new meeting just now and was able to admit Bo and Sarh without any difficulty. 

We can run future events as planned with Zoom but I will use Google Hangouts Meet as a backup. We shall reschedule David's talk to come on as soon as possible.